Introduction
At True Care Bond Ltd, we understand the importance of safeguarding your privacy and maintaining the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you entrust to us.
Information We Collect:
We collect personal information, including but not limited to names, contact details, medical history, and other relevant details required for the provision of our services. This information is obtained through secure and lawful means and is used solely for the purpose of delivering quality healthcare and support services.
How We Use Your Information:
The information we collect is used to provide personalized and effective healthcare services tailored to your needs. This includes appointment scheduling, medical assessments, and communication related to your care. Your information may also be used for administrative purposes, such as billing and internal record-keeping.
Security Measures:
True Care Bond employs stringent security measures to protect your personal information. We use industry-standard encryption technologies and secure databases to ensure the confidentiality and integrity of your data. Access to your information is restricted to authorized personnel only.
Third-Party Disclosure:
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent. However, disclosure may occur in cases where it is required by law, to protect our rights, or for the safety of individuals.
Cookies and Analytics:
Our website may use cookies and analytics tools to enhance user experience and gather information about website traffic. These tools help us improve our services and tailor our content to better meet your needs.
Your Consent:
By using our services and accessing our website, you consent to the terms outlined in this Privacy Policy. If you have any concerns or wish to update or remove your personal information, please contact our Privacy Officer at [insert contact details].
Changes to Privacy Policy:
True Care Bond Ltd reserves the right to update or modify this Privacy Policy as needed. We will notify users of any significant changes, and the updated policy will be effective upon posting on our website.
Your privacy matters to us. Trust that we are committed to maintaining the confidentiality and security of your personal information as we strive to provide you with the highest standard of care and support. If you have any questions or concerns regarding our Privacy Policy, please don’t hesitate to contact us.
Who Has Access To Your Data
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.
If you are a client with a registered account, your personal information can be accessed by:
- Our system administrators.
- Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
How Long We Retain Your Data For
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.
Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
Your Data Rights
General Rights
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.